MENU

    Delivery and payment

    International delivery

    We ship to most worldwide locations. Basic shipping is free of charge for all purchases. Duties and taxes are not included in the shipping costs and may vary upon your region. Express shipping costs 25 EUR (all purchases over 500 EUR are shipped free of charge).

    For shipping to the EU please visit Klenota.sk, Klenota.de, Klenota.fr, Klenota.pl or Klenota.uk. In most cases, we use a state carrier or follow the customer's preference (usually DPD). If you are interested in shipping abroad, please contact us.

    Delivery time

    Standard international delivery takes 5-10 business days for most countries worldwide. Express international delivery takes 1-4 business days.

    We usually dispatch jewellery that's in stock within 2 working days from the order placement. Jewellery that is not in stock is usually delivered within two weeks. In the case of special orders (custom made jewellery, size adjustments, etc.) the delivery time may be longer.

    If you need your order ready by a specific date, please state so in the order notes.

    Payment

    Payment methods: You can pay for your purchase through our secure online payment gateway or PayPal. When applicable, bank transfer is also available upon request.

    Bank transfer - You will receive the invoice with payment info after placing an order. The payment should be sent within 5 days from placing the order. Please state your order number as the variable symbol.

    Online Via Card - You can easily pay by a credit card through our secure online gateway when placing the order. Card payment is free of charge.

    Paypal - It is possible to also pay by PayPal to info@klenota.com. This method is free of charge.