We do carry a line of in-stock jewellery that is ready to be shipped. However, most of our jewellery is made-to-order and requires about 3 weeks to manufacture. If you need the jewellery by a certain date, please inform us about it in the note section at the end of your order and we will do our very best to accommodate it.
Shipping to the UK
All UK orders are sent by DPD.
Standard shipping has a flat rate of £14, uses local postal services and requires about a week for delivery.
Express shipping has a flat rate of £28 and is fully trackable. We help with all related shipping issues and we care for the parcel from the beginning to the end.
- Duties and taxes are not included in the shipping price and will vary from country to country.
- From 1. 1. 2021, all deliveries to the United Kingdom are subject to excise and import duties.
- Please check the details and amount of any applicable duties with your local authorities.
We usually ship jewellery which we have in stock within 2 working days from the time the payment for the order has been received in our account.
We usually produce made to order jewellery within 3 weeks of receiving the order. Via standard shipping it is then delivered within 7–10 working days or within 3–5 days by express shipping. For custom made rings in non-standard ladies sizes and rings with engravings, the production timeframes are longer, generally by 1 week.
If you would like to have the jewellery ready by a specific day, let us know in a note at the end of the order. Our sales department will contact you after you make your order with further information
- Duties and taxes are only included in deliveries to EU countries (outside the EU, any applicable duties and taxes are not included in the price).
If you are interested in having jewellery shipped to a country which we don’t normally deliver to, please get in touch with us.
You can pay for your purchase through our secure online payment gateway or PayPal. When applicable, bank transfer is also available upon request.
You will receive the invoice with payment info after placing an order. The payment should be sent within 5 days from placing the order. Please state your order number as the variable symbol.
Online Via Card
You can easily pay by a credit card through our secure online gateway when placing the order. Card payment is free of charge.
We would like to advise you that according to Act No. 112/2016 Coll., regarding the registration of sales, we are obliged to issue you with a receipt. At the same time, we are required to register payments received by us with the tax administrator online; in the event of a technical outage, within 48 hours at the latest.
We always package the jewellery securely. Your order will come gift-ready in a jewellery box. The packaging also includes a certificate stating the precise information about the jewellery.