Contact Us

    Phone number +420 603 219 313 (Mo–FRI 9.00 a.m. – 5.30 p.m.)



    For returns, services and warranty claims in the UK, please use this address: KLENOTA JEWELLERY, BPM 381080, 372 Old St., EC1V 9AU London, United Kingdom

    Public Holidays in Czech Republic

    We would like to advise that due to public holidays in the Czech Republic, we will be closed on the following days:

    • 28th October
    • 17th November

    We will look after your orders and any questions you might have on the next business day we are open. Thank you for your understanding

    Feel free to contact us by phone or email - we will be happy to answer any questions you have regarding our jewellery, shopping, custom manufacturing, services and possible warranty claims. In the case of a request for custom production, we ask that you give us as much information as possible, ideally accompanied by photographs; for email requests for custom orders, please expect a longer response time (maximum 48 hours – not including weekends).

    All KLENOTA jewellery are crafted and shipped from our Prague atelier.


    Invoice data:

    KLENOTA s.r.o.

    Bílkova 855/19

    110 00 Prague 1

    Czech Republic

    Business ID: 26286505

    Tax ID: CZ26286505 (VAT payer)

    IBAN: CZ9220100000002100869829


    Bank account name: KLENOTA s.r.o.

    Bank: Fio banka, a.s., V Celnici 1028/10, 117 21 Prague 1




                                                                       Contact form